Contact us

Set up an online store without a deepdiving into technology. You can focus on the essentials, whatever it may be for you. If you have any questions or need help – we are here for you!

Contact information

We are Vilkas

Vilkas' employees are professionals in their field. Our experts work on customer service, sales, marketing and e-commerce development, among other things. We value the professionalism of our staff and the development of our expertise. 

We only work with good guys and the best experts in the field. Get to know us below!

OUR EMAIL ADDRESSES ARE FORMATTED

firstname.surname@vilkas.fi

Vilkas_2024_MG_1159_web (1)

Customer service and sales

Reach us by phone or email

sales@vilkasgroup.com 

+358 3 410 90 419

Support

We help with questions related to your online store

support@vilkasgroup.com

+358 3 410 90 412

vilkas-group-noora-kahra-1

Noora Kahra

CEO
+358 50 536 4620

Noora Kahra is Vilkas' CEO. During her long career in international partnerships, Noora has developed and grown Vilkas' partner operations significantly, thanks to which we can proudly offer our online retailers the most important and best partners on the market to support the growth of online shopping. Before her current role as CEO, Noora led Vilkas' marketing, partnerships, sales, customer service and support.

 

Customer Service, Support and Vilkas Now Sales

Vilkas Group Marika Rantala Asiakaspalvelu

Marika Rantala

Customer Service Manager
+358 50 379 9307

Marika works with invoicing, Vilkas' SaaS sales and customer service. She has more than 20 years of experience in e-commerce and marketing. Marika can be contacted in customer service matters. If necessary, she will direct you to the correct Vilkas specialist, so that your case can be handled smoothly.

Marika has worked with Vilkas since 2008.

Pekka_savolainen

Pekka Savolainen

Customer Care Specialist
+358 3 410 90 412 (Vilkas' support number)

Pekka instructs new and more experienced Vilkas customers in online store operations. It is a pleasure to offer Vilkas' software and service that make everyday life easier in Finnish and English.

We dare to say that most of the support questions can be found in our comprehensive library of support articles with answers and operating instructions.

Marketing and Sales

vilkas-group-linnea-orimus

Linnea Orimus

Marketing Manager
+358 50 479 3528

Linnea is responsible for the strategic success of Vilkas' marketing, focusing on marketing and campaign planning, digital marketing development, and long-term strategic work. She ensures that the Vilkas brand is consistently and distinctively represented across all channels, building brand awareness both in domestic and international markets.

In marketing, we bring Vilkas' strong know-how and expertise as well as versatile, success-seeking services to our customers - regardless of the e-commerce platform in use.

vilkas-group-sari-peltomaa-1

Sari Peltomaa

Sales Lead & Business Development
+358 50 479 3509

Sari works at the interface of Vilkas' marketing and sales. Being in contact with customers is Sari's passion. Sari is a wizard at summarizing the customer's needs into concrete plans even when the customer doesn't really know what to do.

Attention and listening are indeed Sari's superpowers in customer encounters. Sari also works in Vilkas' sales, customer experience, customer service and support development tasks. Smooth customer paths and sales processes are the basis of a good customer experience.

Experts in e-commerce services, customized project solutions, design, and sales

vilkas-group-ari_paksuniemi

Ari Paksuniemi

Senior Advisor
+358 50 550 8077

Ari is a digital commerce and marketing professional with over 20 years of experience. He has helped countless B2C and B2B e-commerce businesses, both large and small, to achieve success.

Ari’s practical and educational approach is a proven method for driving results, fueled by his passion for advancing Finnish e-commerce.

vilkas-group-timo-korvenpohja

Timo Korvenoja

COO
+358 50 65 013

For several years, Timo has been responsible for solution sales and building Vilkas' extensive partner network in the Nordics (Finland, Sweden, Norway). In a total of more than 20 years, he has closely followed the transition of sales and services online and has participated in the development of the online business and growth of countless companies.

Timo has a strong customer-oriented attitude to work. Today, he works as the head of the Vilkas Go solutions business.

vilkas-group-pieta-honkakoski-1

Pieta Honkanen

Head of Design
+358 50 515 0118

Pieta is Vilkas' Lead Designer, working with brand visuals and e-commerce design. She is passionate about strengthening and clarifying brands, providing clients with tools that make creating visual content easier.

Vilkas

Contact information

Phone

Sales:
+358 3 410 90 419

Invoicing:
+358 3 410 90 418

Support:
+358 3 410 90 412

Email

sales@vilkasgroup.com 

support@vilkasgroup.com 

firstname.lastname@vilkasgroup.com

 

Address

Finlaysoninkuja 19,
33210 Tampere

Opening hours

Sales Mon-Fri 10 – 16

Support Mon-Wen 10-16

Invoicing Wen-Fri 10-16

Billing Information

Verkkolaskut

E-invoicing address:
003710339964

Operator:
E204503 (OpusCapita Solutions Oy)


Email invoices

VilkasGroupOy.FI.P.110777-0@docinbound.com


Paper invoices (email address for scanned invoices)

Vilkas Group Oy
PL 90395
00021 LASKUTUS

Get in touch

"We invest in the well-being of our employees; we believe that thriving employees radiate well-being to our customers."